Nov 32 min read

Shipping, Fulfillment, and Delivery Policy for A Mustard Seed Company

Effective Date: November 2nd, 2024

At Mustard Seed Company, we are dedicated to delivering your products in a timely and efficient manner. Please read our Shipping, Fulfillment, and Delivery Policy carefully to understand how we handle the shipping of your orders.

Shipping Policy

Shipping Methods:

We offer several shipping options, including standard and expedited shipping. The available options will be presented during the checkout process.
As of November 2nd 2024 local delivery options are no longer available. If you have any questions please contact management at amustardseedcompany@gmail.com.

Processing Time:

Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak seasons or promotional events. Most order arrive to our customers within 3 to 5 business days.

Shipping Rates:

Shipping costs are calculated at checkout based on the shipping method selected and the total weight of your order. We may offer free shipping promotions from time to time, which will be clearly indicated on our website. Most of our shipments are sent via USPS priority to look up there current rates click the link: https://postcalc.usps.com/

Fulfillment Policy

Order Confirmation:

After placing your order, you will receive an order confirmation email containing details of your purchase and estimated delivery date.

Order Tracking:

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can monitor your package's progress.

Out of Stock Items:

In the unlikely event that an item is out of stock, we will notify you via email and provide options for a refund or backorder.

Delivery Policy

Delivery Timeframes:

Delivery times vary based on the shipping method selected and your location. Estimated delivery times will be provided at checkout.

Delivery Issues:

If you experience any issues with your delivery, such as missing or damaged items, please contact us at amustardseedcompany@gmail.com or 832.643.8229 within 7 days of receiving your order so we can assist you.

Address Accuracy:

Please ensure that your shipping address is correct at the time of checkout. We cannot be responsible for delays or lost packages due to incorrect address information.

Changes to This Policy

We may update this Shipping, Fulfillment, and Delivery Policy from time to time. We will notify you of any changes by posting the new policy on our website. It is your responsibility to review this policy periodically for any updates.