Terms & Conditions
Terms and Conditions for A Mustard Seed Company
Last Updated: November 2nd 2024
​
Welcome to A Mustard Seed Company! These Terms and Conditions outline the rules and regulations for the use of our website, amustardseedcompany.com.
​
By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.
Definitions
-
Company: A Mustard Seed Company, owned by Marquita Simone Gray.
-
Contact Information: 111 Breakwater Drive Coldspring, TX 77331
-
Phone: 832.643.8229
-
-
User: Any individual or entity that accesses or uses our website.
Acceptance of Terms
By using our website, you affirm that you are at least 18 years old, or you are using the site with the consent of a parent or guardian.
Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this website. Your continued use of the website indicates your acceptance of the revised terms.
Use of Website
You agree to use the website only for lawful purposes and in a manner that does not infringe on the rights of, restrict, or inhibit anyone else's use of the website. You must not use the website in a way that may damage or disrupt the website or services.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of A Mustard Seed Company and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
User Accounts
To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Subscription Services
If you subscribe to any of our services, you agree to the terms related to those services, including payment terms and cancellation policies. You can manage or cancel your subscription through the "Manage Subscriptions" section in your account settings.
Limitation of Liability
To the fullest extent permitted by law, A Mustard Seed Company shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or services, even if we have been advised of the possibility of such damages.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Texas/United States. Any disputes arising from these terms shall be resolved in the courts of Texas/United States.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at amustardseedcompany@gmail.com or 832.643.8229 Owner Marquita Simone Gray.
Acknowledgment
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Consumer Protection Laws for Texas
User Rights for Texas
Texas Attorney General - Consumer Protection:
Texas Attorney General - Consumer Protection
Texas Secretary of State - Business Services:
Texas Secretary of State - Business Services
Federal Trade Commission (FTC) - Business Guidance:
FTC - Business Guidance
Texas Comptroller of Public Accounts - Sales Tax:
Texas Comptroller - Sales Tax
Local Chambers of Commerce:
You can find your local chamber through this directory: Texas Chamber of Commerce Directory
Privacy Statement for A Mustard Seed Company
Effective Date: November 2nd 2024
​
At Mustard Seed Company, we value your privacy and are committed to protecting your personal information. This Privacy Statement outlines how we collect, use, disclose, and safeguard your information when you visit our website, amustardseedcompany.com, and purchase our products, including pickles, honey, preserves, and self-care items.
Information We Collect
When you visit our website, we may collect the following types of information:
Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, and payment information.
Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and pages visited to help us improve our website and services.
How We Use Your Information
We use the information we collect for various purposes, including:
-
To process your orders and manage your account.
-
To communicate with you about your orders and provide customer support.
-
To improve our website, products, and services.
-
To send you marketing communications, if you have opted in to receive them.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
We may also disclose your information if required by law or in response to valid requests by public authorities.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Under Texas law, you have the right to:
-
Access the personal information we hold about you.
-
Request corrections to any inaccuracies in your personal information.
-
Request that we delete your personal information, subject to certain exceptions.
To exercise these rights, please contact us at amustardseedcompany@gmail.com or 832.643.8229.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on our website. You are advised to review this Privacy Statement periodically for any changes. The given date at the top will always reflect the latest edit.
Contact Us
If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at:
A Mustard Seed Company
111 Breakwater Drive
Coldspring, TX 77331
amustardseedcompany@gmail.com
832.643.8229
Refund, Return, and Cancellation Policy for A Mustard Seed Company
Effective Date: November 2nd, 2024
​
Thank you for shopping with A Mustard Seed Company. We strive to provide high-quality products and a satisfying shopping experience. Please read our policy regarding refunds, returns, and cancellations carefully.
Refund Policy
Eligibility for Refunds:
If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We may request photos of the damaged item.
Refunds will only be issued for products returned in their original condition within 30 days of purchase. This includes unopened and unused items.
Non-Refundable Items:
Due to the nature of our products, we cannot offer refunds on opened food items (e.g., pickles, honey, preserves) or personal care products once they have been opened.
Processing Refunds:
Approved refunds will be processed within 5-7 business days after we receive the returned item. Refunds will be credited to the original payment method used for the purchase.
​
Return Policy
Return Process:
To initiate a return, please contact our customer service at amustardseedcompany@gmail.com or 832.643.8229 with your order number and the reason for the return.
We will provide you with instructions for returning the item. Please ensure that the item is securely packaged to prevent damage during shipping.
Return Shipping Costs:
Customers are responsible for return shipping costs unless the return is due to our error (e.g., receiving the wrong item, defective product).
-
Return shipping address: 111 Breakwater Drive, Coldspring TX 77331.
Exceptions:
Certain items may be non-returnable based on health and safety guidelines, including opened food products and self-care items that have been used.
Cancellation Policy
Order Cancellations:
Orders can be canceled within 24 hours of placing them. To cancel your order, please contact us immediately at amustardseedcompany@gmail.com or 832.643.8229.
Post-Cancellation:
If your order has already been shipped, you will need to follow our return process outlined above.
​
Changes to This Policy
We may update this Refund, Return, and Cancellation Policy from time to time. We will notify you of any changes by posting the new policy on our website. It is your responsibility to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns regarding our Refund, Return, and Cancellation Policy, please contact us at:
A Mustard Seed Company
111 Breakwater Drive Coldspring TX 77331
amustardseedcompany@gmail.com
832.643.8229
Shipping, Fulfillment, and Delivery Policy for A Mustard Seed Company
Effective Date: November 2nd, 2024
At Mustard Seed Company, we are dedicated to delivering your products in a timely and efficient manner. Please read our Shipping, Fulfillment, and Delivery Policy carefully to understand how we handle the shipping of your orders.
​
Shipping Policy
Shipping Methods:
We offer several shipping options, including standard and expedited shipping. The available options will be presented during the checkout process.
-
As of November 2nd 2024 local delivery options are no longer available. If you have any questions please contact management at amustardseedcompany@gmail.com.
Processing Time:
Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak seasons or promotional events. Most order arrive to our customers within 3 to 5 business days.
​
Shipping Rates:
Shipping costs are calculated at checkout based on the shipping method selected and the total weight of your order. We may offer free shipping promotions from time to time, which will be clearly indicated on our website. Most of our shipments are sent via USPS priority to look up there current rates click the link: https://postcalc.usps.com/
​​
Fulfillment Policy
Order Confirmation:
After placing your order, you will receive an order confirmation email containing details of your purchase and estimated delivery date.
​
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can monitor your package's progress.
​
Out of Stock Items:
In the unlikely event that an item is out of stock, we will notify you via email and provide options for a refund or backorder.
​
Delivery Policy
​​
Delivery Timeframes:
Delivery times vary based on the shipping method selected and your location. Estimated delivery times will be provided at checkout.
Delivery Issues:
If you experience any issues with your delivery, such as missing or damaged items, please contact us at amustardseedcompany@gmail.com or 832.643.8229 within 7 days of receiving your order so we can assist you.
​
Address Accuracy:
Please ensure that your shipping address is correct at the time of checkout. We cannot be responsible for delays or lost packages due to incorrect address information.
​
Changes to This Policy
We may update this Shipping, Fulfillment, and Delivery Policy from time to time. We will notify you of any changes by posting the new policy on our website. It is your responsibility to review this policy periodically for any updates.
​
Contact Us
If you have any questions or concerns regarding our Shipping, Fulfillment, and Delivery Policy, please contact us at:
-
A Mustard Seed Company
111 Breakwater Drive, Coldspring TX 77331
amustardseedcompany@gmail.com
832.463.8229
Terms and Conditions of Promotions for A Mustard Seed Company
Effective Date: November 2nd, 2024
These Terms and Conditions govern the use of promotions offered by A Mustard Seeds Company. By participating in any promotion, you agree to be bound by these terms. Please read them carefully.
Eligibility
Promotions are open to legal residents of the United States who are at least 18 years old at the time of entry.
Employees, affiliates, and immediate family members of A Mustard Seed Company are not eligible to participate.
Promotion Period
Each promotion will have a specified start and end date, which will be clearly stated in the promotional materials. A Mustard Seed Company reserves the right to extend or modify the promotion period at its discretion.
How to Participate
To participate in a promotion, you must follow the instructions provided in the promotional materials. This may include making a purchase, entering a code at checkout, or completing a specific action.
Only one entry per person per promotion is allowed unless otherwise specified.
Prizes and Discounts
Any discounts, prizes, or offers associated with the promotion will be clearly outlined in the promotional materials.
Promotions cannot be combined with other offers or discounts unless explicitly stated.
Redemption
Promotional discounts or prizes must be redeemed during the promotion period. Expired promotions will not be honored.
A Mustard Seed Company reserves the right to decline any redemption that does not comply with these Terms and Conditions.
Limitation of Liability
A Mustard Seed Company is not responsible for any errors or omissions in the promotion or for technical issues that may prevent participation.
By participating in the promotion, you agree to release and hold harmless A Mustard Seed Company from any claims, damages, or liabilities arising from your participation.
​​
Changes to Terms
A Mustard Seed Company reserves the right to modify, suspend, or terminate any promotion or these Terms and Conditions at any time without prior notice.
Any changes will be posted on our website, and continued participation in the promotion constitutes acceptance of the modified terms.
Governing Law
These Terms and Conditions are governed by the laws of the State of Texas without regard to its conflict of law principles.
​​
Contact Us
If you have any questions about these Terms and Conditions or specific promotions, please contact us at:
A Mustard Seed Company
111 Breakwater Drive Coldspring TX 77331
amustardseedcompany@gmail.com
832.643.8229